01
Inventory isn't guaranteed.
We don't have a live feed into Marriott's reservation system. When you submit a request, we don't yet know if any owner can book it. If nobody can, your hold is released and you pay nothing.
A smarter way to book a resort
Skip the retail rate. Book through an owner.
Premium resort stays at Marriott Vacation Club and other top programs — using points from real owners, not a hotel desk and not a resale broker. Honest pricing. No ownership. Pay only when the booking is confirmed.
What you'd actually pay
A real example.
Roughly 60% off retail on the same villa, in the same resort, on the same dates — because you're booking against a points balance the owner already paid maintenance fees on. Numbers illustrative; surfaced explicitly on every quote.
What you should know up front
We tell you what could go wrong, because that's why we work.
02
You only pay if the stay is verified.
A card hold goes up at booking — not a charge. We capture the actual amount only after an owner has booked the room and we've confirmed it directly with the resort.
03
Flexibility wins requests.
Pick more resorts, give a wider date range further out (up to 13 months), travel during off-peak times, and your odds go up.
04
We say “no” out loud.
If your booking can't be filled within a week, the hold is automatically released. We don't charge you or keep your hold open hoping. That matters.
The full flow
From request to check-in.
01
Browse and shortlist resorts.
Filter by location, climate, beach vs. mountain vs. urban, room size, kitchen, kids' programs. Add as many resorts as you'd consider. Resorts are listed in randomized order — no pay-to-play featured slots.
02
Configure your request.
Dates (preferred + acceptable window), room type, view preference, guests, max budget, and refund policy. A card hold goes up for max budget plus the booking fee. No charge until confirmed.
03
The lottery runs.
Eligible owners are progressively given access in karma-weighted random order. The first to acknowledge gets an exclusive window — typically about an hour — to draft a proposal.
04
You see the proposal.
Email magic-link gets you to your booking page and the chat thread with the owner. You can confirm, decline (with a reason), or ask questions.
05
You confirm.
The owner books on Marriott. They share the confirmation number with us. We call the resort to verify. Your card is captured for the actual cost plus the booking fee.
06
You stay.
The reservation is in your name. You check in like any other guest. After check-out, a 14-day dispute window runs — flag any issues during that period for admin review.
What's included in a Book My Points booking
A real reservation. Not a “renter” experience.
Included
- The actual reservation in your name, on the resort's system
- Full resort access — pools, beaches, restaurants, gym, kids' clubs, owner lounges where applicable
- In-villa amenities — full kitchen, washer/dryer, multiple bedrooms, balconies — same as any owner stay
- Direct check-in — no third-party desk, no “voucher” handoff, no claiming you're “with” someone
- A real human chat thread with the owner who's booking for you, gated by magic-link
Not included
- Resort fees and taxes vary by location and may be billed at check-in (standard for any stay)
- Travel, parking, and incidentals are on you
- We don't do flights, cars, or insurance — just the stay
What happens if plans change
Three policies. Pick the one that matches your trip.
PolicyRefund up toNotes
Non-refundable—No refunds after booking is confirmed.
Partly refundable65 days before check-inMid-tier. Partial refund if you cancel before the cutoff.
Fully refundable65 days before check-inMaximum flexibility. Full villa cost refund up to the cutoff.
- · Until you confirm a proposal, you can always cancel for free — your hold is released, no charge.
- · Within 65 days of check-in, all bookings are non-refundable. (Matches Marriott's own policy.)
- · A 14-day dispute window opens after your stay if something went meaningfully wrong.
How we keep this safe
Verification before money moves.
Resort verification
Every booking is confirmed directly with the resort before your card is captured.
Stripe-secured payments
Same payments stack used by Shopify, Lyft, and most of the SaaS world.
Magic-link access
No password to leak; link expires after 30 days.
Admin-reviewed disputes
Real humans, 7-day target turnaround.
Owners are vetted
Proof of ownership, terms agreement, admin-reviewed application.
Common questions
Real questions, plain answers.
Why is this cheaper than booking direct?
Because you're paying against the owner's points cost (which they've already paid for via maintenance fees), not the resort's published cash rate. The economics are owner-direct. The booking fee on top is what funds the platform and administration.
Is this legal?
Yes. Owners are allowed to use their points to make reservations for others, and you're paying the owner — not the resort — for that service. We add a booking fee for the matching, verification, and payments infrastructure.
What if my owner flakes?
If an owner fails to book a confirmed request within the required time, your booking goes back into the queue for another owner to pick up. You won't be charged until a successful booking is confirmed. If an owner cancels your reservation after booking is confirmed, contact us and they'll be blocked from the platform.
Do I have to share PII with the owner?
Only what the resort needs to put your name on the reservation, and only after you confirm the proposal. Not before.
Can I book back-to-back stays / multi-resort trips?
Yes — submit each leg as its own request. Up to 3 active requests at a time per guest.
Does Book My Points work with travel agents or corporate accounts?
No. The platform is built for individual travelers.
Browse the directory. Submit a request. Pay only if it happens.
No charge until verified · Stripe-secured · Same resort, real reservation